a l; t o \! o m o u s

Bengaluru]

Reaccredited ‘A* Grade by NAAC | Affiliated to Bengaluru North University

Grievance Redressal Committee

Minutes of the meeting Date: November 5, 2019 Time: 3:00 p.m.                                                                                                 Venue:  Panel    Room I

Agenda:

1.  Discussion of grievances.
2.  Any other

Action Taken:

1.  The computers were upgraded.
2.  “Chavara Square” was inaugurated on 26^th August 2019.

Minutes of the Meeting:

•  The meeting commenced with a silent prayer.
•  The Chairman Fr. Josekutty P D, appreciated the work done by the committee.
•  Dr. Ranjitha informed the committee that the students were happy about the new cafeteria as it catered to the diverse student community.
•  The Chairman concluded the meeting by appreciating the committee and the management for resolving student grievances promptly.
  

Prepared by: Ms. Susaflfi jy

$

Approved PRINCIPAL Kristu Jar/anti College Autonomous K. Narayanapura, Kothanur PO Bengaluru – 560077

Bengalur u|

Reaccreditcd ‘A* Grade by NAAC j Affiliated to Bengaluru North University

Grievance Redressal Committee

Minutes of the meeting

Venue: Panel Room I

Date: August 2, 2019                   Time:  3:00  p.m.

Agenda:

1.  Introduction of the new members.
2.  Discussion on grievances, if any.

Action Taken:

1.  New cafe facility opened in the new block.
2.  The vehicular traffic entry to the Campus is regulated from the new entrance towards the parking facility from August 16, 2019.
3.  Washrooms and restroom access in the administrative block.

Minutes of the meeting:

•  The meeting commenced with a silent prayer.
•  The Chairman welcomed the new members and briefed about the functioning of the committee.
•  Dr. Ranjitha M brought to the notice of the committee the grievance of student, Mr. Victor Choudhury, that few computers in the Computer Science Labs need upgradation.
•  Mr. Andrew and Ms. Anju, the student representatives, requested for additional recreational space for students.

	Members Present	Signature
1.	Fr. Josekutty P D(Chairman)	—’ ■
2.	Fr. Augustine George
3.	Fr. Lijo P Thomas
4	Dr. Aloysius Edward	sdzk*
5	Dr. Calistus Jude
6	Dr. Gopakumar A V	qcby
7	Mr. Jeo Joy A	/
8	Ms. Liji George	Ayf
9	Dr. Ranjitha M
10	Mr. Andrew Jose (Student Representative)
11	Ms. Anju Betty (Student Representative)
12	Ms. Susan Sanny (Secretary)	Jby

Prepared by: Ms. Susiin

Approved PRINCIPAL

Krtstu Jayanti College Autonomous K. Narayanapura, Kothanur PO Bengaluru – 560077

Bengaluru|

Reaccredited ‘A* Grade by MAAC | Affiliated to Bengaluru North University

Grievance Redressal Committee

Minutes of the meeting

Time: 4:00 p.m.

Venue: Panel Room I

Date: June 26, 2018 Agenda:

1.  Discussion regarding the measures to be taken based on the previous meeting held on 13/11/2017
2.  Any other.

Action Taken:

1.  Sport’s day for Postgraduate students is introduced.
2.  Two elevators were installed in the Main Block.
3.  The new girls hostel and guest house became functional.

Minutes of the meeting:

•  The meeting commenced with a silent prayer.
•  The chairman welcomed all members of the committee and informed about the roles and responsibilities of the committee.
•  General instructions were given by the Chairman regarding the operational aspects of the grievance redressal system.

® Fr. Augustine George announced that a dedicated sports day for postgraduates will be organised from this academic year with the title ‘Chavara Cup’.

•  The committee decided to request the Centre for Sports and Fitness to increase the sporting facilities in the campus: The department was asked to purchase forty basketballs, forty footballs; twenty throw balls, twenty volleyballs, four dozen cricket bats, twenty boxes of shuttlecock and jersey for the students who are representing the college.
•  Ms. Nisha expressed the concern of students about vehicular traffic in front of the main block during peak hours. The Chairman requested Fr. Lijo to look into the issue.
•  Mr. Rony Raj an proposed the requirement of a separate room for conducting training for cultural events. He also requested storage space for the cultural paraphernalia. Fr. Lijo P Thomas ensured that the matter will be looked into and resolved at the earliest.
  

	Members Present	Signature
1.	Fr. Josekutty P D(Chairman)
2.	Fr. Augustine George	1/1 “^33
3.	Fr. Lijo P Thomas	m- –
4	Dr. Aloysius Edward
5	Dr. Calistus Jude
6	Dr. Gopakumar A V
7	Mr. Jeo Joy A
8	Ms. Liji George	Ayr
9	Mr. Rony Rajan Oonnoonny (Student Representative)	m
10	Ms. Nisha Rebecca Eapen(Student Representative)
11	Ms. Susan Sanny (Secretary)	________

Prepared by: Ms. Sdsarf

Approved

PRINCIPAL Krfstu Jaⁱ/anti College Autonomous K. Narayanapura, Kothanur PO Bengaluru – 560077

Bengalur u|

Reaccredited ‘A* Grade by NAAC | Affiliated to Bengaluru North University

Grievance Redressal Committee

Minutes of the meeting

Venue: Panel Room I

Time: 3:30 p.m.

Date: December 12, 2018

Agenda:

1.  Discussion on the programmes and activities planned during the odd semester 26.06.2018
2.  Conduct of Chavara Sports Day
3.  Shifting of classrooms

Action Taken:

1.  A room for training in music and storing cultural property is made available.
2.  The Sports Department purchased required sports items.
3.  Additional parking area for students and faculty created in the basement of the new Administrative block.
4.  The main entrance of the campus will be open only for pedestrians to avoid vehicular entry. An alternate entry for vehicles was created through another gate with access to the new parking area.

Minutes of the Meeting:

• The meeting commenced with a silent prayer.
• The committee discussed on the successful conduct of Chavara Cup                 on December 8,

2018 and the participation of students.

•  Ms. Nisha Rebecca Eapen on behalf of other students requested facilities like more seating capacity in the cafeteria and more number of washrooms and restrooms.
•  The Committee requested Fr. Augustine George, Vice Principal to lead the technical team to complete the online feedback session on the course, subject                                                         teachers, infrastructure and other activities at the end of the academic year.
•  Fr. Augustine George, Vice Principal informed that ID card was mandatory for entering the campus. Students without ID cards can enter the campus after registering the details at the security desk.
•  Fr. Lijo P Thomas informed the committee about the additional parking facilities available in the newly constructed administrative block.
  

	Members Present	Signature
1.	Fr. Josekutty P D(Chairman)	——-
2.	Fr. Augustine George	\k
3.	Fr. Lijo P Thomas
4	Dr. Aloysius Edward
5	Dr. Calistus Jude	<2^ /
6	Dr. Gopakumar A V /
7	Mr. Jeo Joy A	J———- —
8	Ms. Liji George	A^r
9	Mr. Rony Rajan Oonnoonny (Student Representative)	(
10	Ms. Nisha Rebecca Eapen (Student Representative)
11	Ms. Susan Sanny (Secretary)

Prepared by: Ms. Susan sanny

Approved

principal

Krfstu Jayanti College Autonomous K. Narayanapura, Kothanur PO Bengaluru – 560077

|Bengaluru|

AUTONOMOUS

Accrcd i ted ‘ A’ Gra dc by N A AC | A ffl I i a ted to Ban galore U n i vc r si ly

Grievance Redressal Committee

Minutes of the meeting

Date: June 23, 2017                    Time: 4:00 p. m.                         Venue:    Panel Room I

Agenda:

1.  Introduction of the new members
2.  Grievance redressal
3.  Feedback on the previous meeting held on 07/12/2016.

Action Taken:

1.  Online feedback for students was implemented.
2.  Enhancement of parking facilities is in progress.
3.  Arrangement was made for a physician to be available from 10.00 am to 12.00 pm in the main block of the campus.
4.  A refurbished infirmary was made operational on the first floor of the Main Block.
5.  The construction of a new Girls hostel and Guest House was started

Minutes of the meeting:

® The meeting commenced with a silent prayer.

•  Fr. Josekutty P D mentioned the importance of the committee and its functions.

» Ms. Susan Sanny suggested the need for online registration for various college programmes like cultural events through college website.

•  Fr. Augustine George proposed that bar code scanners could be used to facilitate easy entry of students for the various cultural programmes in the auditoria.
•  Mr. Samson Easo, the student representative requested for additional recreational space for students.

® Ms. Liji George informed the committee about the grievance regarding washroom cleanliness. Fr. Lijo P Thomas informed that he would ask the maintenance supervisor to ensure the periodical cleaning of washrooms.

Prepared by: Ms. Susa

Approved

PRINCIPAL

Kristu Jayanti College Autonomous K. Narayanapura, Kothanur PC Bengaluru – 560077

Accrcd itcd ¹ A’ Grade b y N A AC | Affiliarcd to Bangalore U nivcrsity

Grievance Redressal Committee

Minutes of the meeting

Date: November 13, 2017                        Time:   12:00 p.  m.                     Venue:   Panel Room I

Agenda:

Discussion regarding the measures regarding online registration for cultural programmes. Action Taken:

1.  Inauguration of eco-park (additional recreation space) scheduled on November 17
2.  The online event enrolment portal for cultural programmes – ‘Nrityadarpan’ and ‘Wood Rock’ was initiated.
3.  Use of bar code scanners to facilitate easy entry of students for the various cultural programmes was initiated.
4.  A register is maintained to ensure periodic maintenance of washrooms.

Minutes of the Meeting:

•  The meeting commenced with a silent prayer.
•  Fr. Josekutty P D welcomed all members of the committee.
•  Ms. Susan Sanny presented the need for sports day for the postgraduate students.
•  Ms. Sreevidya suggested having an elevator for students and the request was considered.
•  Chairman concluded the meeting by requesting the faculty members to be empathetic to the needs of the students and resolve the issues at the earliest.
  

Approved

1. Fr. Josekutty P D (Chairman)

Fr. Augustine George

Fr. Lijo P Thomas

Dr. Aloysius Edward

Dr. Calistus Jude

Dr. Gopakumar A V

Mr. Jeo Joy A

Ms. Liji George

Mr. Samson Easo (Student Representative)

Ms. Sreevidhya (Student Representative)

Ms. Susan Sanny (Secretary)

Prepared by: Ms. Suss

PRINCIPAL Kristu Jayanti College Autonomous

It Narayanapura, Kothanur PO Bengaluru – 560077

§jp, Kristu Jayanti College

Bengalurufl

-jE- – ‘   Accredited ‘A* Grade by NAAC | Affiliated in Bangalore University

Grievance Redressal Committee

Minutes of the meeting

Date: June 21, 2016                               Time:  1:45    p.m.                     Venue: Panel Room II

Agenda:

1. Introduction of the members
2. Grievance redressal

Action Taken:

1.  Reverse osmosis drinking water facility was installed on the third floor.
2.  Remodelling of the cafeteria to enhance seating capacity initiated. New vendors were invited to set up outlets in the cafeteria.

Minutes of the meeting:

•  The meeting commenced with a silent prayer.

« Chairman welcomed all the members of the committee.

•  General instructions were given by the Chairman to maintain and promote a conducive academic ambience.
•  Ms. Susan Sanny brought to the notice of the committee the grievance of Ms. Keerthy and Ms. Kavya that LCD projectors need to be arranged in two B.A. classrooms.
•  Mr. Tejonidhi Paul requested the need for additional books in English literature and Ms. Keerthi conveyed the requirement of Biotechnology reference books in Animal Biotechnology in the library. The Chairman and committee members assured the student representatives that the necessary arrangements will be made by the librarian.
•  Fr. Josekutty P D., the chairman recommended that the respective Head of the Department in consultation with the department teachers should prepare a list of books to be purchased and forward a copy of the list to the librarian.
•  Prof. Jeo Joy, the Controller of Examinations informed the committee members about the need to continue to help the slow learners by conducting remedial classes. A mentoring report would be prepared by the respective subject teachers to keep a track on student progress.
•  The chairman placed before the committee the sample of the revised Grievance Redressal form. After making the preliminary changes it was finalized and approved.
•  Fr. Augustine George suggested that the approved form would be made available in the college website.
•  Ms. Keerthy requested on behalf of the girl students a provision for additional hostel.
•  Mr. Tejonidhi requested for a facility for accommodation for parents visiting their wards. The Chairman requested Fr. Lijo to work on the possibilities to provide these facilities.
  

	Members Present	Signature
1.	Fr. Josekutty P D (Chairman)
2.	Fr. Augustine George	CO — V (. ——-
3.	Fr. Lijo P Thomas
4	Dr. Aloysius Edward	c
5	Dr. Calistus Jude
6	Dr. Gopakumar A V	04/
7	Mr. Jeo Joy A	/ ——————-
8	Ms. Liji George
9	Ms. Keerthy (Student Representative)	OM-
10.	Mr. Tejonidhi (Student Representative)
11.	Ms. Susan Sanny (Secretary)

Approved PRINCIPAL

Prepared by: Ms. SuSan Sanny

Kristu Jar/anti College Autonomous K. Narayanapura, Kothanur PO Bengaluru – 560077

Bengaluru|

Accrcd itcd * A’ Grade by NA AC | Affiliaicd to Bangalore Unlvcrsity

Grievance Redressal Committee

Minutes of the meeting

Venue: Panel Room I

Time: 12:30 p.m.

Date: December 07, 2016

Agenda:

1. Discussion on suggestions from student representatives.
2. Discussion on grievances.

Action Taken:

1.  Projectors were installed in the B.A. classrooms.
2.  New books were procured as per the requirements of the departments.
3.  Slow learners were identified. Remedial classes and mentoring were enhanced and reports were submitted by the departments.
4.  It was decided to maintain mentoring books by the class animators.
5.  The construction plan for the new girls hostel and guest house was underway.

Minutes of the Meeting:

•  The meeting commenced with a silent prayer.

« The chairman appreciated the decision to increase the library hours. He remarked that this move would enhance the academic competency of students.

•  The committee decided to take online feedback from the students at the end of the semester regarding the curriculum, co-curricular and extracurricular activities, and infrastructure of the institution. Fr. Josekutty P D requested Fr. Augustine George to lead the technical team and carry out the online feedback process.
•  Mr. Tejonidhi requested the committee members to increase the parking space.
•  Fr. Josekutty P D informed the committee that a physician would be available in the college campus during working hours. He also informed about the setting up of a refurbished infirmary which could be accessed on the first floor of the Main Block.
  

	Members Present	Signature
1.	Fr. Josekutty P D (Chairman)
2.	Fr. Augustine George	‘■
3.	Fr. Lijo P Thomas	G)X^
4	Dr. Aloysius Edward
5	Dr. Calistus Jude
6	Dr. Gopakumar A V
7	Mr. Jeo Joy A	_ – /
8	Ms. Liji George	Jfof
9	Ms. Keerthy (Student Representative)
10.	Mr. Tejonidhi (Student Representative)
11.	Ms. Susan Sanny (Secretary)

Prepared by: Ms. Susan Sdnny                                                                   Approved

PRINCIPAL Krlstu Jayanti College Autonomous

K. Narayanapura, Kothanur PO Bengaluru – 560077

Bengaluru^

Accredited ‘/V’ Grade by N AAC ( A ffil i arc d io B a n gal n re tJ n i vcr si t y

Grievance Redressal Committee

Minutes of the meeting

Date: June 29, 2015

Time: 3:00 p.m.

Venue: Panel Room II

Agenda:

1.  Welcoming the members.
2.  Introduction of the members.
3.  Role and functions of the Grievance Redressal Committee (GRC)
4.  Addressing grievances received from students
5.  Discussion regarding suggestions by students to participate in National and International Conferences

Minutes of the meeting:

•  The meeting commenced with a silent prayer.

® Fr. Josekutty P.D., Principal of the college and Chairman welcomed the members of the committee and outlined the importance of the committee.

•  The Chairman gave introductory remarks about the committee and its working. General instructions were given by the Chairman to maintain and promote an atmosphere that ensures satisfaction conducive for the holistic growth of the students.
•  A brief overview of the student support services was given by Fr. Augustine George
•  The Chairman briefed the members on the initiative about extending the library hours from 9.00 am to 5.00 pm for students and faculty. It was also decided that the library would send study material and question bank on request to the student mail for preparation for competitive examinations.
•  The students requested the cell about the need for more dustbins in the classrooms on the second floor of the main block. Fr. Lijo assured that he would inform the maintenance cell to do the needful.
•  The committee planned to create awareness about the email id: urievance.redressal ia-■kristuiavanti.com to address student grievances and display it in the college website and on the college notice boards.
•  The committee decided to conduct the meeting twice a year or as and when the need arises.
•  Chairman concluded the meeting by requesting the faculty members to be compassionate to the needs of the students and resolve the genuine issues at the earliest.

Prepared by: Ms. Susan-‘Sanny

Approved

PRINCIPAL Kristu Jayanti College Autonomous

K. Narayanapura, Kothanur PO

Bengaluru – 560077

Kristu Jayanti College

U!USISISldEIS^^^HB^engal^ur^uH

Accrcd i ted ¹ A’ Grade by N A AC | A ffiliarcd i o Bangalore University

Grievance Redressal Committee

Minutes of the meeting Date: December 3, 2015 Time: 12:30p.m.       Venue:                                                            Panel                                          Room         II

Agenda:

1.  To discuss measures taken based on the previous meeting held on 29/06/2015.
2.  Discussion of grievances received by the committee.

Action Taken:

1.  Fr. Lijo informed the committee that the grievance regarding dustbins has been resolved.
2.  Prof. Jeo Joy stated that the library would be open till 6.00 pm on weekdays to enable students to prepare for their end semester exams.
3.  The librarian agreed to share the required study materials and question bank to the students on request.

Minutes of the Meeting:

«   The          meeting commenced with a silent prayer.

• The                     chairman welcomed the members. He briefed them about the measures taken to

improve the library facilities.

•  Ms. Anju informed the members about the requirement of drinking water facility on the third floor. Fr. Lijo P Thomas assured to look into the matter and install a reverse osmosis drinking water facility on the third floor.
• Ms.                  Liji George put forth her observation that the seating capacity in the cafeteria was

not adequate.Fr. Lijo responded positively and said that the issue would be taken care of.

Approved PRINCIPAL

Prepared by: Ms. Susan Srinny

Kristu Jayanti College Autonomous

K. Narayanapura, Kothanur PO

Bengaluru – 560077